Terms of Service

These terms cover your use of Cleat Cash (the “Service”), a product of SKME, LLC, a Virginia limited liability company (“we”, “us”). By creating an account, signing in or paying through the Service, you agree to these terms. If you use the Service for a team or club, you agree on its behalf and confirm that you're allowed to.

1. What Cleat Cash does

Cleat Cash helps sports teams and clubs (“Teams”) track their costs, divide them among families, and collect and record payments. Team managers, treasurers and coaches (“Staff”) run a Team's account. Parents and guardians (“Families”) sign in to see their own balances and pay.

2. Accounts

• Give accurate information and keep your sign-in details private. You're responsible for activity under your account.
• Staff decide who has access to their Team and what each person can see or do. Staff are responsible for those choices.
• A Team confirms that it has permission to add the families, players and contact details it enters, including information about minors.
• Tell us right away at hello@cleatcash.com if you think someone has used your account without permission.

3. Payments between Teams and Families

• Cleat Cash is not a party to the payments between a Team and its Families. Each Team sets its own costs, dues, due dates and payment plans, and is responsible for them.
• Card payments are processed by a third-party payment processor and go to the Team's own account with that processor, under the processor's terms. Cleat Cash does not hold, receive or transmit those funds, and is not a bank or money transmitter.
• Payments made outside the Service (for example Venmo, Zelle, cash or check) are handled entirely between the Family and the Team. Cleat Cash only records what Staff enter.
• A Team may choose to pass card processing fees to Families. Any such fee is shown before the Family pays.
• Refunds, credits and disputes over team costs are between the Family and the Team. See our Refund Policy.
• Balances shown in the Service are calculated from what Staff enter. Teams are responsible for checking that their costs and payments are correct.

4. Fees for Teams

Teams pay a season pass for each season they run on Cleat Cash, at the price shown on our pricing page (or a price we've agreed in writing). Cleat Cash takes no fee from payments families make to a Team. We'll give Teams at least 30 days' notice before changing prices; a season already paid for keeps its price.

5. Acceptable use

You agree not to:

• use the Service for anything unlawful, fraudulent or unrelated to running a team;
• collect payments for goods or services the Team doesn't actually provide;
• upload information you don't have the right to share, or harass anyone through the Service;
• try to access accounts, teams or data that aren't yours, or interfere with the Service's security or operation.

6. Your data

Teams own the information they put into the Service. You give us permission to store, process and display it only as needed to run and improve the Service for you. Our Privacy Policy explains how we handle personal information.

7. Availability and changes

We work to keep the Service running and secure, but we don't promise it will always be available or free of errors. We may change or improve the Service. If we stop offering it, we'll give Teams reasonable notice and a way to export their records.

8. Ending your use

You can stop using the Service at any time. We may suspend or close an account that breaks these terms or puts other users, Families or the Service at risk. Sections 3, 6, 9, 10 and 11 continue after an account closes.

9. Disclaimers

The Service is provided “as is” and “as available”. To the extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. Cleat Cash doesn't give tax, accounting or legal advice.

10. Limit of liability

To the extent the law allows, we aren't liable for indirect, incidental, special or consequential damages, or for lost profits or data. Our total liability for any claim about the Service is limited to the greater of the fees you paid us in the 12 months before the claim, or $100.

11. Indemnity

Teams agree to cover our reasonable costs from claims by Families or others that arise from the Team's costs, collections, refunds or use of the Service in breach of these terms.

12. General

Virginia law governs these terms, and any dispute will be heard in the state or federal courts located in Virginia. If part of these terms can't be enforced, the rest still applies. We may update these terms; if a change is significant, we'll tell you by email or in the Service before it takes effect.

Contact

Questions about these terms: hello@cleatcash.com.