Privacy Policy

Cleat Cash is a product of SKME, LLC (“we”, “us”). This policy explains what information the Service handles, why, and the choices you have. We don't sell personal information, and we don't use it for advertising.

Information we handle

• Account details: names, email addresses and passwords (stored only in scrambled form) for Staff and Families who sign in.
• Team records entered by Staff: player names, the parents or guardians linked to each player, contact details, team costs, payment plans, balances and payments.
• Payment information: card payments are entered on our payment processor's secure page. We never see or store full card numbers. We receive the payment's amount, date and status so balances stay correct.
• Technical information: our hosting provider keeps standard logs (such as IP address, browser type and the pages requested) to run and protect the Service.

How we use it

• to run the Service: showing balances, recording payments and letting Staff manage their Team;
• to send emails the Service needs to send, such as sign-in links, invitations, payment receipts and payment-plan reminders;
• to keep the Service secure, prevent fraud and fix problems;
• to meet legal, tax and accounting obligations.

Who can see it

• Families see only their own players' balances and payments.
• A Team's Staff see that Team's records, according to the access the Team gives them.
• Service providers that run parts of the Service for us, under agreements that limit their use of the data: hosting (Vercel), database and sign-in (Supabase), card payments (Stripe) and email delivery (Google).
• Others when the law requires it, to protect someone's safety, or as part of a sale or reorganization of our business (with this policy still applying).

Children's information

Players are often under 18. Their information is entered by their Team's Staff or their parents, not collected from children directly, and children don't have accounts. A parent or guardian can ask to see, correct or delete their child's information by contacting their Team or emailing us.

Cookies

We use only the cookies the Service needs: to keep you signed in, remember which team you're viewing, and complete a payment-account connection. We don't use advertising or tracking cookies.

Emails

Sign-in links, invitations and receipts are part of using the Service. Payment-plan reminders include a link to stop them, and Staff can turn reminders off for their Team.

How long we keep it

We keep Team records while the Team uses the Service, so families and treasurers have a full history. When a Team closes its account we delete its records within 90 days, except what we must keep for legal, tax or accounting reasons.

Security

Data is encrypted in transit, access is limited by role, and card details stay with our payment processor. No system is perfectly secure; if a breach affects your information, we'll notify you as the law requires.

Your choices

You can ask to see, correct, export or delete your information. Families can also ask their Team's Staff. Depending on where you live, you may have additional rights under state law; we'll honor them.

Changes

If we make significant changes to this policy, we'll tell you by email or in the Service before they take effect.

Contact

Privacy questions or requests: hello@cleatcash.com.